Create Hosting Ltd respects your privacy. We do not sell, rent, loan or transfer any personal information to any unrelated third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways you have not consented.

This statement applies solely to information collected at www.createhosting.co.nz. Our privacy statement is in line with the Privacy Act 1993.

What information we collect and what we do with it

Create Hosting Ltd collects all relevant account sign up information. This information is stored on our databases and is used for account administration, contact, invoice and domain name registration purposes. We use Google Analytics for website usability and statistical purposes (non personally identifiable information). We also use RatePoint™ for customer reviews and feedback. We do not hold Credit Card numbers on our servers.

We will use your account contact information to send you important billing reminders and server status updates.

From time to time we may send you separate product update information and special offers (only if you have given us your permission to do so).

Your rights to access and change information

You have the right and we encourage you to correct or change information in our records such as address and contact information. You may do this via the client billing system interface or by sending us an email. You can make changes at any time and as often as you need to maintain currency and accuracy of the information.

Sharing information

To comply with our contractual obligations, we provide your domain name and registrant contact details (name, company, address and phone number) to the appropriate registry. This information is viewable to the public via WHOIS. This is a mandatory requirement for most domain names.

We also share your information, including sensitive information, with those entities that we engage to perform certain necessary functions such as managing your account. We do not share your information with other third parties except where we are obliged by a court order or other request from a law enforcement authority.

By sending an email to privacy@createhosting.co.nz or by logging onto your client account in our client billing system, you may request/perform deletion of your information from our database. Please remember that there is a minimum amount of information that must be maintained to adequately manage your account.

Storage and security

Create Hosting Ltd takes all reasonable steps to protect user information and data with the following security measures:

• Anti Virus Software
• Firewall's
• SSL encryption
• Daily backups

If you have any further questions or queries about our privacy policy or any other of our policies, please drop us a line at: privacy@createhosting.co.nz.