Articles

 How do I activate my Let's Encrypt Free SSL

These instructions are for activating the Let's Encrypt Free SSL, available for WordPress hosting...

 How do I check if my site is actually down?

This guide is for troubleshooting issues where your site appears to be down. While not fully...

 How do I connect via FTP using FileZilla?

These instructions are for configuring Filezilla to connect to Create Hosting servers. Filezilla...

 How do I edit my hosts file on Windows or Mac?

This knowlegebase explains how to edit your hosts file in Mac OS X or Windows to enable you to...

 How do I perform a traceroute?

You may be asked by our support staff to perform a tracert from your computer in order to...

 How do I setup a Windows mapped drive using SSH/SFTP

This knowledgebase article outlines how to setup a mapped drive on your Windows based computer...

 How do I setup custom error pages using .htaccess?

This article covers the use of a .htaccess file to change Apache's settings directly to display a...